Limited Manufacturer’s Warranty Policy

This Warranty Policy (“Policy”) is provided by VAMAV Inc (“Company”) to the original end-user customer (“Customer”) and applies exclusively to new loudspeakers (“Product”) purchased directly from the Company or an Authorized Distributor or Reseller.

Warranty Coverage:

  • Standard Warranty Period: The Company warrants to the Customer that the Product will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase (“Warranty Period”).
  • Warranty Service: All warranty services are to be performed exclusively by the Company’s personnel.
  • Product Registration: Customers may not extend the warranty period beyond the initial one-year term.

Warranty Claims:

  • To initiate a warranty claim, the Customer should contact the Authorized Reseller from whom the Product was purchased.
  • The Customer must provide the original proof of purchase or a digital copy to process the claim.
  • The Company, at its sole discretion, will either repair or replace the defective Product using new or reconditioned parts or products.

Exclusions and Limitations:

  • This Warranty does not cover any product other than the loudspeakers sold by the Company.
  • The Warranty is void if the Product has been damaged due to accident, abuse, misuse, or unauthorized modifications.
  • Normal wear and tear are not covered under this Warranty.
  • The Warranty is void if the factory-applied serial number has been altered or removed.
  • This Warranty does not cover damages or defects caused by natural disasters.
  • The Warranty is non-transferrable and is only valid for the original end-user purchaser.

Bundled Accessories and Consumables:

  • Accessories such as bags that come with line array products are considered consumables and are covered under a separate ninety (90) day warranty from the date of purchase.

Component Warranty:

  • Certain components of the Product are covered under this one (1) year Warranty and are not eligible for any extended warranty. These components include, but are not limited to, loudspeaker drivers and grilles.

Disclaimer:

  • This Warranty replaces all other warranties, expressed or implied. The Company will not be liable for any incidental or consequential damages arising from the use of the Product.

Governing Law:

  • This Warranty shall be governed by the laws of the jurisdiction in which the Product was purchased. If the local laws provide for a longer statutory warranty period, such period shall apply.
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